Welcome to Freeman Health System

Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, Freeman Fort Scott Hospital, Inc., and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs.

Freeman Health System also operates Ozark Center – the region’s largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women’s and children’s services.

The system is supported by more than 7,000 employees and is the only Children’s Miracle Network Hospital in a 70-mile radius.

In 2022, Freeman earned more than 90 individual awards for medical excellence and patient safety from CareChex®, a quality rating system that helps consumers evaluate healthcare providers. U.S. News & World Report ranked Freeman No 1 in Southwest Missouri.

With more than 350 physicians on staff representing more than 90 specialties, Freeman provides cancer care, heart and vascular care, neurology and neurosurgery, orthopedics, children’s services and women’s services.

Freeman

7000+

Employees

350+

Physicians

90+

Specialties

#1

SW Missouri (U.S. News)

Our Mission

Our mission is to improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

NoT-For-Profit

We’re Here For You

As the only locally owned, not-for-profit health system in the area, Freeman focuses on meeting the health and wellness needs of those we serve as well as the needs of future generations. Our caregivers, leadership and board of directors play an active role in identifying the health needs of the region.

Helping Our Community

Continually looking for new and exciting ways to reach and strengthen the community through wellness education and outreach, Freeman offers a variety of services that extend outside of the walls of the hospital. 

  • Free physicals for area athletes
  • Health insurance marketplace education and enrollment
  • Freeman Advantage
  • Children’s Miracle Network Hospitals
  • Freeman Auxiliary
  • Freeman Development Office
  • Freeman First Alert Doppler
  • Bill & Virginia Leffen Center for Autism
  • Freeman Health Academy
  • Smoking cessation
  • Diabetes education
  • Support groups for a variety of illnesses and conditions
  • Low-cost community health screenings
  • Mammograms for underinsured women –
  • Helping Friends Mammogram Fund

Community Partners

For a look at how Freeman Health System highlights its impact on the community, as well as how to obtain sponsorships, please visit our Community Partners page.

Community Partners

Dedicated to Our Neighbors

Since the May 22, 2011, tornado, Freeman has responded to increased patient volumes by enhancing our current services and opening new facilities to stay ahead of the needs of our community. Throughout the health system, we have added beds, expanded our services, added new technology, established programs and provided community outreach to better serve our community and meet the increasing demand for excellence in healthcare.

Freeman Health System Service Area

FHS Service Area

Quality of Care

As you consider healthcare services and providers, you need access to information to help you make the right choices. A number of independent agencies publish data that you can use to find out how hospitals rate in areas such as infection prevention, pneumonia, heart attack and heart failure.

Quality of Care Comparisons
Community Benefit & Economic Impact Comparisons

Accreditation

Freeman Health System is accredited by the Healthcare Facilities Accreditation Program (HFAP). HFAP has been providing medical facilities with an objective review of their services since 1945. The program is recognized nationally by the federal government, state governments, insurance carriers and managed care organizations.

In 1965, with the implementation of Medicare, the HFAP was granted “Deeming Authority” to conduct accreditation surveys of acute care hospitals by the Centers for Medicare and Medicaid Services (CMS). HFAP was also granted “Deeming Authority” to survey hospital laboratories under the Clinical Laboratory Improvement Amendments of 1988 (CLIA) and has also been given authority to accredit Critical Access Hospitals, Ambulatory Surgical Centers, and Outpatient Surgical Facilities.

HFAP survey teams monitor a healthcare facility’s ability to accomplish the eleven core hospital functions:

  • Assessment
    The facility assesses each patient’s needs on an ongoing basis.
  • Patient Participation
    Patients and family/caregivers possess needed information to facilitate their participation in the treatment process. The facility’s treatment processes afford patients the opportunity and the means to make informed decisions about their care.
  • Treatment
    The integrated delivery of direct treatment services and the services that support direct treatment address the patient’s assessed needs and the patient’s responses.
  • Nutrition
    The facility meets the nutritional needs of the patient.
  • Medication Use
    Patients receive the correct medication in the correct dosage at the right time by the correct route.
  • Discharge Coordination
    The patient’s post-hospital care needs are addressed.
  • Environmental Safety
    Patients and staff experience a safe environment that protects them from biomedical hazards, accidents and threats to security.
  • Patient Safety
    Patient’s individual safety needs are addressed.
  • Infection Control
    The hospital’s processes protect patients and staff from nosocomial infections and communicable diseases and manages outbreaks when they occur.
  • Quality Improvement
    The facility’s quality assessment and improvement program is a continuous, integrated activity within the facility.
  • Information Management
    The information management system assures the confidentiality, security and integrity of information. The system captures, analyzes and transmits patient specific and organizational data accurately and timely.

Community Health Needs Assessment

Freeman Health System is a founding stakeholder of the Ozarks Health Commission (OHC), which was formed in 2015. OHC partners include health systems and public health agencies who share a vision of using a systematic, data-driven processes to inform decisions and guide efforts to improve community health and wellness on a regional level.

Every three years, Freeman Health System collaborates with other health care partners to publish a comprehensive community health needs assessment (CHNA). The assessment provides an up-to-date picture with which to strategically address health concerns. The most pressing needs are prioritized, and a plan to improve health is developed.

We encourage feedback and suggestions on future assessments and action plans. Full printed copies of the CHNA and CHIP are available upon request via an email to [email protected] or by calling 417.347.4987. Visitors to the health system may also call to request a copy for review at each of the health system information desks.

We are pleased to provide these documents for public review and comment:

Organization Plans & Reports