Accessing Your Medical Records Made Simple

It’s easy to request a medical record from a patient visit at any of our hospitals, Freeman Urgent Care, Freeman Heart & Vascular Institute, or any other Freeman facility. Just follow one of the following steps:

Online Request Form

Choose the medical records request form based on the location you received care.

Print Form

Print and complete the form and fax, mail or email the completed form to us.

  • Mailing Address
    Freeman Health System
    Attn: Medical Records
    1102 West 32nd Street
    Joplin, Missouri 64804
  • Fax
    417.347.6842
  • Email
     [email protected]

If you have questions about a medical record, contact the Release of Information Department at [email protected] or 417.347.6685.

Additional Forms & Records

With the recent update to the HIPAA Privacy Rule (45 CFR parts 160 and 164), certain types of requests for protected health information (PHI) that may involve reproductive health information (RHI) now require an attestation.

These specific categories of requests are:

  • Health oversight activities
  • Judicial and administrative proceedings
  • Law enforcement purposes
  • Disclosures about decedents to coroners and medical examiners

If your request falls within one of these categories, please ensure that the appropriate attestation form is completed and sent to Medical Records using one of the submission methods indicated above. You can access the attestation form here.

It’s easy to request a record from Ozark Center. Just follow these two steps:

Please feel free to call 417.347.7476 or email [email protected] with any questions.

To request billing records please contact Patient Accounts at 417.347.6660. Requests for itemizations can be requested 24/7 on our message line. Claims request(s) do require a release of information form to be completed prior to release. If you would like a claim, please complete the Authorization for Release of Information form and return as directed.

Fax or mail the completed form to us at 417.347.5818